Booking & Cancellation Policy
Refill Policy: All lash refills must be booked within 3 weeks (21 -24 days) of your previous appointment. Appointments booked at the 4-week mark or later will not qualify as refills and will be cancelled or, if sufficient time is available, changed to a full set at the full set price. No exceptions.
24-Hour Cancellation Policy: A minimum of 24 hours’ notice is required for all appointment cancellations or rescheduling. Cancellations made with less than 24 hours’ notice, including no-shows, will incur the full appointment fee. Any outstanding fees must be paid before further appointments can be booked.
By booking an appointment, you acknowledge and agree to these policies.
Refill Policy: All lash refills must be booked within 3 weeks (21 -24 days) of your previous appointment. Appointments booked at the 4-week mark or later will not qualify as refills and will be cancelled or, if sufficient time is available, changed to a full set at the full set price. No exceptions.
24-Hour Cancellation Policy: A minimum of 24 hours’ notice is required for all appointment cancellations or rescheduling. Cancellations made with less than 24 hours’ notice, including no-shows, will incur the full appointment fee. Any outstanding fees must be paid before further appointments can be booked.
By booking an appointment, you acknowledge and agree to these policies.